BRIGG MAKES BRITISH TOP 10

Brigg Tourist Information Centre is celebrating after its staff were
rated among the best in the country by Visit England.
Each year, Visit England, the national tourism body, conducts a series of
mystery shopper tests at nearly 300 tourist information centres (TICs)
across the country.
Staff at the TICs are given scores for how they treat visitors and how
the respond to telephone calls and emails.
Visit England gave the Brigg team a score of 93.6 per cent and put them
in ninth place out of a total 296 centres that were tested.
This is a magnificent achievement for North Lincolnshire Council's Brigg
TIC and confirms the top quality service and customer care offered by
the people working there.
The assessor's comments said a very good welcome was provided and a
consistently good level of customer care was noted throughout the visit.

The top ten Visit England TICs are:
1. Gloucester
2. Swanage
3. Salisbury
4. Cartgate, South Somerset
5. Dorchester
- Lyme Regis
7. Hawes
8. North Shields
9. Brigg
10. Leicester

Brigg TIC is a hub for local and national information, helping people to
enjoying every minute of their leisure time in North Lincolnshire.
If people have friends or family visiting and don't know where to take
them for a great day out why not call in for some inspiration?
The centre is perfect for planning a short break with information on all
corners of the UK.
As well as a wealth of information about things to do here in North
Lincolnshire, the centre also sell a wide range of gifts, from books and
souvenirs to jewellery and gifts for your home.
Visit Brigg TIC in the Market Place or call 01652 657053.
Coun Mark Kirk, Leader North Lincolnshire Council, said:
"For Brigg's small tourist information centre to be in the England top
ten is a fantastic achievement. The consistently high scores are testament to the hard work put in by the team and it's wonderful for them to gain national recognition."
Emma Tatlow, Deputy Chief Executive and Head of Marketing at Visit
Lincolnshire, said: "Congratulations to the team at Brigg TIC. Coming within the UK's top 10 Tourist Information Centres is a huge achievement and one the staff and
North Lincolnshire Council should be rightly proud of. The assessment from VisitEngland is tough and checks the quality of service provided to visitors and residents at every level - including face to face, over the phone and by email. Visit Lincolnshire would like to thank the TIC staff and North Lincolnshire Council for delivering such a great 'front of house' service, contributing to the reputation of Lincolnshire as a visitor destination."